Our services

E-commerce

MALTEP now offers an e-commerce service for its earthing, lightning protection, aluminothermic welding and crimping tools products

Create an account

Information requested when creating your customer account

As MALTEP is a company specializing in trade with professionals, we are obliged to ask our customers for a certain amount of information in order to guarantee the smooth running of the purchasing process:

These are necessary to ensure that your orders are properly tracked and that the billing system functions correctly

This information is required to create and manage customer files in our ERP system

As part of our B-to-B business, we need this information to guarantee the peace of mind of our market.

In addition, the SIRET and VAT number guarantee the creation of your MALTEP customer account.

This is the 6-digit code you will find on your MALTEP invoices. It secures your MALTEP customer account and reduces the time needed to link your e-commerce account to your MALTEP customer account.

After creating your customer account

Once your e-commerce account has been created, our ERP associates it with an existing MALTEP account or creates a new one and links it with the website, enabling you to place orders online.

This process guarantees that your special purchasing and invoicing conditions, as well as your specific tariffs, will be maintained.

This process may take a few minutes. Should you encounter any problems during the process, our sales team is at your disposal.

Sub-account management

To ensure that you retain control over the purchases made by your employees, we have decided to set up a system of administrator accounts and sub-accounts.

The first e-commerce account created within your company will be designated as an administrator account, and will have creation and deletion rights for the rest of the company's potential buyers*. Sub-accounts can be created in just a few clicks from your personal space.

*We decline all responsibility in the event of abuse by a purchaser or former employee who still has access to his or her identifiers.

Ordering

How does ordering work?

Once your customer account has been validated, you can add products to your basket and place orders as you would on any commercial site, up to a maximum of €5,000 (excluding VAT) and subject to stock availability, to guarantee delivery within 3 working days anywhere in mainland France.

If you have longer-term needs or large-scale projects, our sales team will be delighted to support you.

What happens once you have placed your order on our website?

Once you have placed your order, it will be processed by our ERP team, who will send you a confirmation of receipt and your invoice by e-mail. (You can also track your order on your ARC or in your personal space)